{"id":257,"date":"2025-02-06T01:12:04","date_gmt":"2025-02-06T01:12:04","guid":{"rendered":"https:\/\/community.ex.io\/?p=257"},"modified":"2025-03-20T02:33:46","modified_gmt":"2025-03-20T02:33:46","slug":"associate-associate-manager-relationship-manager-business-development","status":"publish","type":"post","link":"https:\/\/community.ex.io\/zh\/2025\/02\/06\/associate-associate-manager-relationship-manager-business-development\/","title":{"rendered":"Relationship Manager\u00a0 (Open to Interns \/ Fresh Graduates)"},"content":{"rendered":"<p><strong>Responsibilities:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Build and maintain strong client relationships as their primary point of contact, understanding needs and delivering personalized support.<\/li>\n\n\n\n<li>Guide clients through the onboarding process while ensuring compliance with regulatory requirements and internal policies.<\/li>\n\n\n\n<li>Work with internal teams to ensure seamless account setup and activation.<\/li>\n\n\n\n<li>Provide prompt, professional support to address client inquiries and resolve issues.<\/li>\n\n\n\n<li>Conduct regular client reviews to measure satisfaction and identify opportunities for additional services.<\/li>\n\n\n\n<li>Partner with sales and financial product teams to develop client acquisition and retention strategies.<\/li>\n\n\n\n<li>Monitor industry trends, regulations, and market developments to provide relevant insights and meet client needs.<\/li>\n\n\n\n<li>Handle additional projects as assigned by the team.<\/li>\n<\/ul>\n\n\n\n<p><strong>Requirements:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bachelor&#8217;s degree in business administration, marketing, finance, economics, or related field<\/li>\n\n\n\n<li>Minimum 1 year of customer service or sales experience in digital currency or financial sector<\/li>\n\n\n\n<li>Knowledge of digital currency market and industry fundamentals preferred<\/li>\n\n\n\n<li>Knowledge of Hong Kong financial markets and regulations is a plus<\/li>\n\n\n\n<li>HKSI Paper 1, 7, 8 or SFC Type 1 license preferred<\/li>\n\n\n\n<li>Excellent communication and interpersonal skills with ability to build client trust<\/li>\n\n\n\n<li>Strong problem-solving abilities to address customer concerns efficiently<\/li>\n\n\n\n<li>Proven team collaboration skills and ability to work cross-functionally<\/li>\n\n\n\n<li>Excellent organizational and time management skills to handle multiple priorities<\/li>\n\n\n\n<li>Strong market research and analytical abilities to identify opportunities and competitive advantages<\/li>\n\n\n\n<li>Proficient basic computer skills, Microsoft Office<\/li>\n\n\n\n<li>Fluent in written and spoken English and Chinese<\/li>\n<\/ul>\n\n\n\n<p>(Fresh graduates will also be considered.)<\/p>","protected":false},"excerpt":{"rendered":"<p>Responsibilities: Requirements: (Fresh graduates will also be considered.)<\/p>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"wp-custom-template-career-post","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[18],"class_list":["post-257","post","type-post","status-publish","format-standard","hentry","category-career-post","tag-hong-kong"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/posts\/257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/comments?post=257"}],"version-history":[{"count":11,"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/posts\/257\/revisions"}],"predecessor-version":[{"id":602,"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/posts\/257\/revisions\/602"}],"wp:attachment":[{"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/media?parent=257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/categories?post=257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/community.ex.io\/zh\/wp-json\/wp\/v2\/tags?post=257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}