Operations Officer / Senior Operations Officer(Custody) (Shift Working)

Responsibilities:

  • Custody and maintain the required digital assets liquidity across the exchange
  • Monitor and operate the Operations Console and various systems or platforms.
  • Implement policies regarding regulatory requirements to effectively manage the key risks
  • Conduct reconciliation client deposits & withdrawal instructions, other settlement duties 
  • Perform other duties and project responsibilities as assigned.
  • Understand and comply with the company’s risk management and regulatory standards, policies, and controls.
  • Follow proper protocols, procedures, notifications, and communication guidelines.
  • Ensure operational requests are fulfilled with the necessary approvals, adhering to Service Level Agreements (SLAs).
  • Work variable hours on a shift basis, adjusted as needed to meet business requirements.

Requirements:

  • Minimum of 1 year of stable work experience, ideally in operations or a related field.
  • Proven ability to quickly learn and implement new technologies.
  • Ability to troubleshoot and discover answers quickly and effectively
  • Proficiency verbal and written communication skills in English and Mandarin
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